Beautiful room Good location The scenery at the pool was awesome
Deborah
2024年11月
Everything about staying at the Grand Naniloa is Always Excellent and an Amazing 😍 place to enjoy the island adventures and amenities this place has. Plus they treat their guests with Kindness and Very Hospitality -Aloha.
Geneson
2025年2月
Wonderful view of Hilo Bay from our 8th floor room. Room was small, but modern, clean and big enough for us. The grounds by the water are beautiful. We enjoyed a very pleasant morning walk there and a bagel with cream cheese, but the espresso machine was unavailable because of a ruptured hose carrying water to the machine. Estimated repair time, from a restaurant staffer: Six weeks! Three to get the replacement hose from the New England manufacturer, and three to schedule the installation.
Steve
2024年5月
Nice location-by the ocean; great views; valet and housekeeping were excellent. I enjoyed all of the Merrie Monarch activities- but couldn’t watch Merrie Monarch in my room.
Mary
2024年4月
The location right on the water was so tranquil and instantly relaxing. A car is ideal, much easier to get to the supermarket and restaurants. The staff were super helpful. The gym was well equipped and with a view. Drinks at the lobby bar were great, too.
Christopher
2023年8月
we really enjoyed your staff . for example, I asked for towels and they were in our room in 20 minutes. we added an additional night to our stay and the staff was able to keep us in the same room. location is great we will be back.
William
2023年8月
The ocean veiw room on the 5th floor was exceptonal. The first room the had us in had a veiw of the roof and roftop equipment. I would highly recommend te ocean veiw room. Staff upgraded us for free but It would have been tragic to have to have spend 4 days looking at that roof. The staff at the hotel from front desk, valet, house keeping staff, bar staff, entertainment, was all to shelf. I would highly recommend this resort to anyone.
Cyndie
2023年6月
The room was clean and had good thick towels. I enjoyed the warm chocolate chip cookies that I was given at check-in. The food at the hotel restaurant was very good! Live entertainment in the hotel lobby/bar was entertaining.
Kim
2023年12月
I recently had the pleasure of staying at the Grand Naniloa Hotel, a Doubletree by Hilton, and it was an amazing experience. The suite I stayed in had stunning views, and I loved the bath tub which made for a luxurious and relaxing soak. The property itself was open and welcoming, with plenty of spaces to relax and take in the gorgeous scenery. The staff was friendly and accommodating, and I appreciated the extra touches such as the warm cookies upon arrival. Overall, I would highly recommend the Grand Naniloa Hotel to anyone looking for a comfortable and luxurious stay in Hilo. The stunning views, relaxing bath tub, and welcoming atmosphere make it the perfect place to unwind and enjoy the beauty of Hawaii. I look forward to returning in the future!
Sarah
2023年5月
The location was exceptional in terms of it's proximity to downtown Hilo and some of the areas major attractions. It was walkable or you had the option for bikes which was equally convenient. Dining options for breakfast, lunch and dinner were also easily accessible, when using the hotel restaraunt wasn't what we wanted. Nightly happy hours were a great opportunity to wind down and meet new people.
Dwayne
2022年7月